Thursday, May 22, 2014

A520.9.5.RB_MilliganSteven

The ability to influence others can be a very useful ability to have.  Developing sources of personal power is an important way in which we can improve ourselves.  If our only goal in developing these resources is power and influence over others it can lead down a dangerous path. 
There are four sources of personal power.  The first is expertise.  As we become more knowledgeable in our job and the jobs of those that work for us we can guide and direct others to make decisions that will be beneficial to the company.  Others will trust our ability to make decisions and know that we will be directing them down a successful path. 
The second source is attraction.  Having a level of charisma and charm can help us to develop relationships with others.  Being likable can go a long way to influence those around us.  The text states a few of the characteristics of likeable people.  When people are honest, loyal and emotionally accessible it can help others to trust and want to confide in them.  When we show positive regard and acceptance for others they will not worry about being judged around us and can be more honest and open.  When they see we are willing to sacrifice, show empathy and talk to them on a regular basis we are able to develop relationships that are more than just “leader to subordinate”. 
A new leader that comes in and shows a substantial amount of effort to learn the job, get along with others and listen to ideas can greatly influence others.  People will see commitment and dedication and have a desire to help and work hard for that person.  As we show commitment to hard work and learning the job we will develop that expertise power and hopefully develop powerful relationships with others.  These play into legitimate power.  As we develop the previous sources and seek to do business the “right” way we develop legitimate power.  Acting in a manner with the company’s and our own value system helps us to have true power and be able to influence others in a good and moral way.    
Over time we can use these sources of power to influence others.  We should all have the desire to mentor and lead and give quality advice.  If our only goal in developing these sources of power is to influence others then we are on a slippery slope.  If we want to develop personal power to improve and succeed and work, accomplish our own goals and to help others then we can be sure that we will always have the best interest for ourselves and others in mind. 
Over the past several months I have been asked to lead an office of people that have a great deal more experience than I do in the field we are working in.  Every day is a struggle to develop the four sources of personal power.  I have also strived to develop a likeable personality that others can trust and will want to work hard for.  I was working late and one of the people in my office came in and started talking to me.  For almost a year before I got there, the leadership in the office was toxic and people dreaded showing up to work every day.  As we talked this person started opening up to me about how bad it really was and how much people dreaded coming to work.  She talked about how much better it has been since I got there.  This made me feel pretty good considering I feel like I am always making mistakes.  I was told before I came into this section that the office was pretty much broken and the people there had no work ethic.  I have actually found the opposite to be true.  As I have openly and honestly communicated with them and focused on creating a back and forth communication I feel that the sense of responsibility and ownership of the tasks we accomplish has shifted greatly from the leadership to the rest of the office.  Because of my lack of expertise I have relied greatly on them to do their part and accomplish the mission.  I work hard to help them do their jobs and show great appreciation for the hard work they do.  I have found that doing this makes them want to work harder and smarter.  I often find that they are more than willing to come in and talk to me about things that are going on in their lives.  They will ask for advice and seek guidance even though I am younger than some of them.  I try to share my experiences in life and help them to find a path that is best for them.  Often I am just there to listen.  I have learned that often people don’t necessarily want advice, they just want someone to listen to them.  As I have learned to do this I have watched my relationships with others grow and develop into a strong bond that lasts a long time. 
Using table 5.5 in the text I have learned a few important lessons about influence my boss.  Communication is key.  I have learned to communicate often and in detail.  Because of the fast pace that things happen in my career field I find it necessary to always keep my bosses in the loop.  The more I do this the more they are able to help me when it is needed.  It is when I try to do things on my own that I tend to stumble along and make mistakes.  The more I know how my bosses job and their pressures the more I can anticipate the things they need from me to get the job done.  When I can anticipate their questions and needs it takes a great deal of weight from their shoulders.  I have also learned that it is important not to waste my boss’s time.  When I bring a product, plan or problem to them I need to have spent time on it.  A product or plan needs to be well thought out with all the kinks and problems fixed.  When I bring a problem to them I should have a variety of solutions already thought of.  This way I can show that I am working on a solution and am either looking for approval of advice on which direction to take.  Developing and maintaining a relationship with both my subordinates and my leadership is very important in my organization.  If I am able to do this I will be successful in what I do.  If I were to abandon both sides and try to do things on my own I would be a failure and would probably be fired after only a few months. 

I have learned that being part of a team means everyone working together in pursuit of a goal.  No one member is more important than the other.  As I develop relationships with my subordinates and leadership alike I have found that I influence them and they influence me.  I have mentors and coaches that I learn from every day.  I am also able to provide guidance, leadership and help to others when they need it.  These are mutually beneficial relationships that lead to the success of both the employees and the organization.    

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